NY Yankees staffer accidentally e-mails customer list

28.04.2011
A customer service representative with the New York Yankees accidentally e-mailed out personal details on close to 18,000 season ticket holders, the baseball team said Thursday.

it was accidentally attached to a "Season Ticket Licensee Homestand Newsletter" sent Monday evening by a customer service representative.

The e-mail went out to several hundred season ticket holders, and contained names, addresses, phone numbers, fax numbers and e-mail addresses, along with the fans' seat numbers and Yankees account numbers.

The list contained data belonging to 17,687 non-premium season ticket holders, according to recipients, Because some ticket holders have several blocks of tickets, the total number of entries in the spreadsheet was even higher: 21,467.

The message was recalled by the sales representative within minutes, one recipient said. But by then it was too late.

The spreadsheet didn't have sensitive data such as Social Security numbers or credit card data, , adding, "immediately upon learning of the accidental attachment of the internal spreadsheet, remedial measures were undertaken so as to assure that a similar incident could not happen again."