The software, Application Response Measurement (ARM), measures system performance at the application layer and determines whether delays exist in the network or in the server. It has been developed in conjunction with Exinda's own AA software.

When the software was used together during beta testing by more than 20 companies with up to 2000 users, the ARM software recorded performance improvements of up to 60 times the previous average real-time rates of response, according to the company.

Con Nikolouzakis, Exinda founder and executive director, said application acceleration technology is virtually useless without ARM to accurately gauge its results. Other performance management software available relies on subjective assessments from clients who have no way of knowing if their system was faster as a result of AA technology, he said.

"Usually the best you can get is that we've reduced the amount of data on our wide area network by x percent, or increased throughput by y percent - which in theory allows you to put more over your existing infrastructure," he said.

"This addresses the network manager's right-sizing and capacity planning requirements. Unfortunately it doesn't address the fundamental business needs to monitor and manage user experience and productivity."