In a post published on the , Motorola confirmed it originally released the 3.1 software update on Saturday 9 July, but "have since stopped pushing it out" due to the fact it was sent because of a "system error."

"On Saturday (July 9th) we notified customers that they could update their Motorola Xoom tablets with the latest version of Android 3.1," read the statement. "Unfortunately this message was sent because of a system error and while some customers were able to download an update we have since stopped pushing it out."

A number of Motorola Xoom customers both on and on Australian technology forum have cited poor battery life, Wi-Fi connection problems and errors with the Xoom's SIM card since updating to the 3.1 software version, which has since been halted.

Amongst reported issues include an invalid SIM error, which can only be resolved by rebooting the Xoom, frequent crashes in the Web browser, and decreased battery life. Some users have reported less than a day of use before the Xoom's battery drains, compared with up to five or six days of sporadic use before the update.