More Qantas IT dollars fly offshore

Already under fire for , Australia's largest airline, Qantas, has procured a Web analytics solution from a U.S. company to measure the behavior of its online visitors.

Qantas selected the SiteCatalyst Web analytics software from Utah-based Omniture to identify trends in the online travel space and leverage "behavioral information" to improve the customer's experience.

A Qantas spokesperson told Computerworld the company looked at what was available in "proven outsourced providers" capable of handling a large Web site.

The solution was implemented last year and the value of the deal was not disclosed by the airline.

When asked if there is any reason why a U.S. company was chosen over a local software vendor the spokesperson said: "To our knowledge there are no local companies doing this."

The announcement comes only a week after Qantas said it will outsource internal applications support to Indian firms Satyam Computer Services and Tata Consulting Services, resulting in the loss of some 340 local IT staff.