Mobility: Balancing access against management

With a mobile penetration rate of over 200%, Hong Kong is an active and vibrant mobile market. For consumers, a five-minute ride on the MTR means a dose of gossip from Apple Daily, a quick comment on Facebook, thwacking some Angry Birds--or all of the above.

But for enterprises, remaining competitive means a mobile strategy that optimizes productivity and enhances customer services.

Many Hong Kong enterprises started providing mobile phones to employees in the 90s. But with the popularity of smartphones and rising mobile apps and threats, many IT executives find themselves balancing access and management.

The demand for mobile access -- from both internal staff and external customers -- is the driving force for enterprises to enable applications on mobile platforms. According to Gartner, smartphones and tablets will represent over 90% of the net-new growth in device adoption in the next four years.

"We believe the pace of change over the next four years will be breathtaking," said Daryl Plummer, managing VP and Gartner fellow. The popularity in mobile devices is going to produce a domino-effect on apps usage and development.