Microsoft's Official Fix for Failing Zunes

03.01.2009
Zune owners now have a fix for their failing devices thanks to Microsoft that has posted instructions on how to start the new year off with a working digital music player. Yesterday causing the digital music players to lock up, reboot themselves, and freeze. Zune users are calling Micorosoft screw-up "Zune 2K9," a reference to the . The problem was caused by the Zune's internal clock and its inability to handle leap years, according to Microsoft.

Microsoft posted instructions on its support site on how to thaw your Zune from its deep freeze and get it working again. However, if you're a Zune Pass subscriber with music managed by DRM copyright protection Microsoft says you might have to take extra steps to play those music tracks.

The Zune fix (outlined below) will work at 7am ET January 1, 2009. Microsoft says it will also issue a fix for the device so that this problem won't re-occur the next leap year, in 2012.

To Fix Your Zune Follow These Steps:

1. Disconnect your Zune from USB and AC power sources.

2. Because the player is frozen, its battery will drain-this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.