The company also is eyeing role-specific versions of its Office suite, for persons such as sales representatives, Witts said.

"With the Web 2.0, we have a situation where customer experience is being defined on the Web," Witts said. Internet technology is coming into the enterprise and becomes the expected way to reach consumers, he said.

Meanwhile, businesses must be people-ready to accommodate pressures from competition, from technology changes and from issues such as compliance, he said.

"It's less about how we run the company. It's about how we drive the company and it's actually people that are driving these business outcomes," Witts said.

People are asking for business intelligence tools, content management, and richer collaboration, Witts said. A people-ready business platform needs to deliver these services, he said. "For a people-ready business, there's a universal set of requirements that a business needs to deliver across the enterprise," Witts said.