A cloud-hosted service, , will close on April 30, and customers have the option to move to Office 365 or to another hosting provider, but discussion forums and are lit up with posts and comments from who are having a hard time carrying out the transition.
For these customers, the because it involves their business' website and .
Asked for comment, a Microsoft spokeswoman pointed out that the company announced that Office 365 would replace OLSB in October 2010, and that it is actively communicating with OLSB users via e-mail and official discussion forums and websites, like official "transition center."
"We are offering OLSB users six months free of Office 365 for professionals and small business and Office Professional Plus to help ease the transition. We are providing comprehensive guidance, videos and support to make the transition from OLSB to Office 365 or another provider as straightforward as possible," she wrote via e-mail.
Microsoft is also suggesting that OLSB customers can tap Microsoft partners to assist with the migration.