Key Capabilities of Next-Generation Project Managers

21.10.2009
Project managers might just have the toughest job in IT, responsible as they are for ensuring that high-stakes IT projects are completed on time and on budget. According to a new report from Forrester Research, the project manager's role is getting even more demanding and difficult to fill.

It's no longer enough for to possess good people skills and to be fluent in project management best practices, tools and methodologies. To succeed--and get hired--today, ; they need to be flexible and focused on business value; and they increasingly need to be familiar with Agile software development methodologies, writes Forrester Analyst Mary Gerush in . A former IT project manager herself, Gerush and colleagues interviewed IT professionals and project management experts from a variety of organizations, including Chevron, Microsoft and LiquidPlanner, for the report.

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Gerush notes that shifting business conditions are changing the role of the project manager and the skills associated with it. "Organizations are striving to achieve faster [software] delivery without diminishing quality or increasing cost," she writes. As a result, she observes, they're moving from traditional software development methodologies to more Agile ones.

The move to Agile software development "shifts the role of the project manager from a director to a facilitator," writes Gerush, because Agile development methodologies rely on self-managed, cross-functional teams. In an Agile software delivery environment, the traditional command-and-control approach of project managers is counter-productive, Gerush notes. Instead of defining roles and making sure team members are following project management processes and procedures to a T, next generation project managers need to focus on improving collaboration and removing obstacles and distractions so that project team members can get their work done on time and on budget.

[ For more on Agile, see and . ]