EXCERPTS OF THE DISCUSSION FOLLOW:
Lerry Sangalang: We are in the restaurant business. Considering that we are not an IT company, we don't maintain a lot of people who manage or maintain our applications. We know our limitations in implementing bigger systems, or in making sure that we have new technologies for our company. Therefore, most of the time, we outsource several applications.
Earl Ferrer: We actually use outsourcing for a lot of functions in the company. Right now, we are outsourcing the major development of one of our systems, since doing it internally would require more people as well as extending the duration of the project. By getting an outsourcing company to develop it for us, we basically trim down the schedule by more than half, plus we get somebody to support it even if we don't have enough people to maintain it. We have also outsourced various areas and expertise in the company which we don't have, such as fine tuning our databases, which we only do once a year. We've also done the same for network, database, and our other systems. Where it makes sense, we tend to outsource. Currently, we are looking for an outsourcing company for our e-mail system, but it's been a challenge for us. We are a global company, so there will be restrictions in some countries regarding where we put our data. We have been looking for the right partner for more than a year now.
Mike Dela Cruz: Currently, we outsource the management of our AS/400 systems. Apart