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HP Unveils New Mission Critical Services

15.05.2009
HP expanded its Mission Critical Services portfolio with packaged offerings including services such as HP Proactive Select. Proactive Select reportedly offers customers an innovative way to access a variety of assessment, availability, performance, planning and training services. With HP Proactive Select, customers purchase credits that can be used to choose from more than 85 technology services including those for blades, virtualization, networks, security, software and facilities.

HP also expanded its HP Critical Services and HP Proactive 24 Services with new response time options, proactive service choices and pricing for low-end servers. These popular continuity and availability services improve efficiency for complex environments and help customers achieve success with projects such as consolidation using blades or virtualization. As operations become more efficient, technology staff can deliver higher service levels to align with business goals.

"Flexible prices and packages enable more customers to take advantage of HP proactive services for keeping technology infrastructure 'always on,'" said Biswanath Bhattacharya, Director, Technology Services, HP India. "We have extended HP's Mission Critical Services leadership with offerings across the spectrum of people, products, processes and partners."

The service includes an HP account support manager to assist with selecting services, overseeing projects and advising on next steps. This review of service implementation helps ensure successful execution and business value, as well as high levels of customer responsiveness.