How to fix faulty drivers when your headphones cut out

26.11.2010
R Gibson

HELPROOM ANSWER This sounds like a driver issue. When a sound card fails to do its job properly, Windows is unable to detect a pair of connected headphones or know when it should switch audio output between these and your speakers. Downloading and installing the latest drivers for your sound card and Bios from the manufacturers' websites should fix the problem.

If the problem continues, it could be a problem with Spotify itself. Take a look at Spotify's forums or ask the firm for advice.