How tech is changing banks

08.08.2009
It wasn't long ago that bank customers judged the quality of their local financial institutions by the sturdiness of their columns and vault doors. That idea is a throwback to an era when money was physical, and so was security.

Now, money is just data. And banks -- especially small banks -- are evolving rapidly to reflect that new reality.

No, I'm not talking about garden-variety mobile banking applications. Simple apps that let you check bank balances, transfer money and find branch locations already feel old and stale. I'm talking about trends that free you from ever having to visit bank branch offices again -- and trends that make you want to visit.

The only remaining reason for many of us to visit bank branch offices, wait in line and interact with a teller is to deposit checks. That's about to change.

The United Services Automobile Association, a financial services company for members of the U.S. military and veterans, plans to launch a free iPhone app that lets you deposit checks via your iPhone camera. The service will be called USAA Deposit@Mobile. To make a deposit, you use the app to log onto your account, enter the amount of the check, snap a picture of the front and back of the check, then touch the "Send" button. The bank sends a confirmation. . This is such a compelling service that I'm thinking about joining the Army to qualify.