Businesses exist to generate shareholder value--and shareholder value can be maximized if stakeholder satisfaction permeates the entire organization. (For the purpose of this article, stakeholders are defined as shareholders, employees and customers.)
The first principle of Agile IT Governance is to focus on stakeholder satisfaction. This can be tactically achieved by taking four steps, which will be discussed in depth below:
Manage shareholder satisfaction with ROI on technology investments.
Improve management's .
Ensure that employees feel like they work for a tech-savvy company.