Ending the practice of saying "no" is also likely to win you a lot more friends in the business, Broadwater says, adding that his organization won the highest satisfaction ratings it ever recorded the year it began allowing employees to use iPhones.

"If your company does annual reviews, always have in your pocket one really cool technology that your users are going to love," he says. "Bring it out right before annual reviews and you'll get the biggest bonus you've ever seen."

in CIO's Consumer IT Drilldown.