'What we've found here in the Philippines is a well-trained, and a well-educated workforce. We're very pleased with our 300 employees here,' said Michael Dell, the company's chairman, during the inauguration of Dell's first call center facility in the country.

Located at the SM Mall of Asia in Pasay City, the Dell call center was initially planning to hire only 700 employees. The facility, which currently employs 300 workers, began taking calls in February, providing technical support to Dell's customers in the U.S. The Pasay site makes use of Dell's newest services including 'Tech Connect,' a Web-based tool that allows agents to provide technical and customer support by remotely connecting to a customer's PC via a broadband connection.