Pam: "It can be corrosive to a democracy when the view of the public is that they are living in a surveillance state."

Steve Dalby, chief regulatory officer: "The estimated cost for us would be about $20 million for the IT equipment and about $10 million for the building itself to meet the current traffic levels operating over our network ... If we take that cost and determine what it will cost our customers when we pass it through, we are assuming an increase in the cost of a service -- any one of our services -- of about $5 per month."

Dalby: "I could not imagine that only one portion of telecommunications services would be covered by such proposed data retention leaving the rest empty, because that would leave an open house for anybody who wants to bypass those things that are being retained."

Dalby: "To suggest that we want the IP addresses but not the content is not true because you cannot have that cake and eat it too."