Crazy questions that stump the help desk

25.10.2006
We received quite a few funny responses to our article about strange questions we received through our Web site help desk feature.

Below we've included some of the best ones. We've kept the last names of the readers anonymous, but thanks to Brian Y., Len K., Ganesh K. and James H.

And if you can top these, please send your stories to me, David Ramel, at david_ramel@computerworld.com, and I may share them in a future article.

Just following directions

I work on a help desk in Philadelphia.

I was using a tool to remote control into one of my user's computers, which for security purposes requires the user to click a "Yes" pop-up button in order to allow me access onto their computer.