Think of how much of your crucial, hopefully private company data is flowing through your ISP: essentially, all of it. You're trusting your ISP to keep from or even .
And will your ISP's super-fast unlimited plan actually have download ? Will the company prioritize some of your download requests over others? It doesn't matter that Comcast got caught software; what keeps the company from slowing large file downloads in general, like a ?
Maybe Comcast has changed its ways in the past few months, but be careful, especially if using a giant, consumer-grade ISP for your small business. Before signing up, scour the fine print and call the company to make sure that it doesn't hide any of the previously mentioned issues. And check out to find reviews from local customers in your area.
Zack Stern is a San Francisco-based writer and editor who likes the ethics and service of his independent ISP but hopes it can soon match competitors' speeds.