CIOs Don't Need to Be Business Leaders

18.05.2012
I have seen pieces asserting that future heads of IT will be from disciplines such as marketing or finance, since technology really isn't that important anymore. I've even seen analyses that say that CIOs no longer need to manage technically capable organizations because infrastructure is being offloaded to outsourcers and on-premise applications are being displaced by SaaS applications.

The implication of all these viewpoints is that is no longer significant and that, overall, it's so standardized and commoditized that it can be treated like any other area of the business. In fact, it can be managed by someone with no technical background at all.

The general rap against technical IT executives is that they talk about technology too much and fail to communicate with CEOs in so-called "business terms." The thinking is that CIOs fail to use the language of business and thereby bore-or, worse, alienate-CEOs, with the result that CIOs are dismissed from the inner ranks of corporations.

If only CIOs could learn to , the argument goes, then they would be accepted into the inner circle, embraced by CEOs no longer discomfited by technical jargon.

The shorthand version of this argument is the CIO needs to be a business leader, not a technologist. The implication is clear: The CIO leaves the technical details to others and focuses on the big picture.