The center is managed by the European IT Service Center (EITSC), an initiative by the ECCP.

EITSC is partnering with private training institutions like May K Learning Network, which does in-house training specific for call centers.

EITSC executive director Dominic Sabado said this training hub, located at EITSC's offices in Makati City, is an integral part of a P51 million (US$1 million) program that plans to produce a more highly qualified set of workers that companies in the IT and BPO sectors can tap.