: Free lifetime labor/phone support; free parts shipping for first 30 days; remote diagnostics
30-day money-back guarantee; 20% restocking fee
Apparently, not all Alienware staffers were happy with the Dell purchase. Former employees Kevin Wasielewski, Richard Cary and Hector Penton broke away to form their own boutique builder company: Origin PC.
Origin PC was established in May 2009 and launched its Web site in November that year. In the interim, it developed its basic lineup of desktops (called Genesis) and laptops (EON).