Automation fast-track


It also emerged that IBM was pulled off another government deal earlier that year: a HK$60 million IT services contract with the transport department, also because of delays.

According to Wong, each government department is left to manage their own projects and follow their own guidelines but there have been recent moves to establish some standard best practices to ensure that projects in future do not run into the problems experienced recently.

"We have been asked by the government CIO to provide training materials for other departments," said Wong. He noted that most common project management issues arise from mismanagement of the contract. "Forming the right expectations on both sides is critical and ensures that both sides have something to gain," he concluded.