Australian state revenue office shows ITIL efficiency

05.09.2006
At the opening of the 2006 Symantec Vision conference in Sydney Tuesday both the State Revenue Office of Victoria and MBF Group IT picked up 2006 Symantec Visionary Awards.

The State Revenue Office won the award, and the accolade, for being the first government organization in the world to have an internal IT shop certified as best practice using ITIL (IT Infrastructure Library).

MBF IT collected the award for rolling out standardized data center infrastructure based on the Symantec data center foundation line of products.

Bill Robbins, Symantec Asia Pacific and Japan senior vice president, said MBF IT received the award because the project came off a success and it had the vision to "do it".

"The key stats are the fund was able to set up the ability to grow storage by more than 15 percent annually without having to add any additional staff, and IT staff productivity grew by more than 10 percent," Robbins said.

"[MBF] was able to manage a highly heterogeneous server and storage environment and by implementing this and doing it successfully, MBF was able to drive significant business value."