Australia missing the Gov 2.0 boat: Gartner

18.11.2010
The Australian government has missed the Gov 2.0 boat and should permit employee use of social media sites to increase its Web 2.0 reach, according to Gartner.

Addressing a media session at the Gartner Symposium in Sydney, analyst Andrea Di Maio said while the Federal Government , the country was "still waiting" for these recommendations to be turned into "reality".

"I think many governments are missing the boat on what Government 2.0 is," he said. "[There are] multiple examples [overseas] where government employees are using external applications to solve internal problems."

Di Maio said the use of social media by employees could be crucial to the future success of Gov 2.0.

"The critical point here is for those things to happen, employees have to use their personal Twitter or Facebook profile," he said. "Gov 2.0 is about policy making...the real power is the employees using those tools in their workplace environment."