Vodacom's 'speaking phone', as it is dubbed, enables people with sight disabilities to communicate with others using special handsets. Aiming to ensure that the latest technology and functionality are available to its customers, Vodacom continually upgrades products and services, making sure that Vodacom's services are accessible to all.
In addition to the phones, Vodacom customers who are blind or partially sighted now have full access to their Vodacom cellphone bill via Vodacom Voice Bill. Currently there are three Vodacom speaking phones available. The Nokia 6670, Nokia 3230, and the Nokia 6680 are all designed for the blind or partially sighted.
The phones are loaded with text-to-speech software, which allows blind people and partially sighted customers access to data services via audible display, for example text messages (SMS) and phone book entries.
Customers also receive access to battery power, coverage and menu of the cellphone as well as the Specific Needs Call Centre that is accessible by dialling 12580 from a Vodacom cellphone.
In terms of the pricing, various packages are available to the customers.
The total cost for a Nokia 3230 and Nokia 6670 on a Family Top UP is R1,999 (US$324)plus the cost of additional hardware support of about R549.87.
The Nokia 6680 on family Top Up is R2,999, with an additional hardware support cost of R567.42.
Customers can also receive the phones free on packages like: Weekend; Top up 590; and Business Top Up.
According to a Vodacom spokesperson, on average about 100 handsets are sold per month.