Shark Tank: Who ya gonna trust?

18.01.2006
This pilot fish is responsible for setting up new servers at his company, and when one manager orders three new machines for a project, fish goes to work.

"The first two servers are set up, configured and then placed in the server rack, ready to go," says fish. "When I open up the third box, a yellow tag is attached to the serial number tag: 'Lin 16 CMOS POST ERROR -- FINAL TEST.'

"The server doesn't even look brand-new -- it looks a bit like a remanufactured server being pushed as new."

Concerned, fish contacts the manager and explains his suspicions.

"Impossible," manager tells him. "The server is brand-new." But he agrees to stop by the data center.

Fish shows manager the tag. I'll call to set up returning it, fish suggests. Manager responds, "You need to learn to read. The tag says CMOS PAST ERROR, which means that it passed that final test error it was getting."

No, says fish, pointing to the tag. That says POST error, as in "power-on self-test." Besides, "pass" is spelled P-A-S-S.

"I know that," manager quickly replies, "but obviously the person who wrote the note misspelled the word pass, so please go ahead and install the server and get it up and running. We need it as soon as possible."

Fish tries one last time: But shouldn't the word be "passed," not "pass"? Manager: "I've been doing this for 20 years. I've seen those tags before. It's all about quality control. Trust me and set up the server."

Fish installs the server in the rack, connects all the cables and hits the power button.

And after a few seconds, a message appears: "Lin 16 CMOS POST ERROR."