In a post published on the , Motorola confirmed it originally released the 3.1 software update on Saturday 9 July, but "have since stopped pushing it out" due to the fact it was sent because of a "system error."
"On Saturday (July 9th) we notified customers that they could update their Motorola Xoom tablets with the latest version of Android 3.1," read the statement. "Unfortunately this message was sent because of a system error and while some customers were able to download an update we have since stopped pushing it out."
A number of Motorola Xoom customers both on and on Australian technology forum have cited poor battery life, Wi-Fi connection problems and errors with the Xoom's SIM card since updating to the 3.1 software version, which has since been halted.
Amongst reported issues include an invalid SIM error, which can only be resolved by rebooting the Xoom, frequent crashes in the Web browser, and decreased battery life. Some users have reported less than a day of use before the Xoom's battery drains, compared with up to five or six days of sporadic use before the update.
"I have noticed that battery life is less," posted . "I was going for 4 to 6 days of sporadic use between recharges, which dropped to 1 day with a faulty app."
"Increased battery usage and regular 3G invalid sim error since updating to 3.1," added , while posted, "Last night starting with 100% power I got 2.1 hours use and the battery was then at about 5%!!!!"
Motorola says it is working on the issue "as a priority", however users who installed the update before it was pulled will seemingly have to live with the issues until the 3.1 update is completely finalised.
"We need to accommodate some final software tweaks in the release ahead of making it available," read the Motorola statement. "Once these tweaks have been made and we attain final approval, all users will receive the new update. Users will receive a notification when the final 3.1 software is released."
"In the approved update we will include some software optimisation measures that further improve the efficiency of the device. We are working on this as a priority and we apologise for the delay."
We contacted Motorola for further details surrounding the issue, but as yet, have not received an official response.
The Motorola Xoom originally launched in Australia with an , and in addition to activating this missing functionality, the 3.1 software update promised full support for the latest version of Adobe Flash Player (10.3). It also offers re-sizeable widgets, support for USB-connected peripherals and accessories, and expanded Bluetooth features to support Bluetooth headsets in the Google Chat application.
The in April, but is also sold through .