Microsoft faces sales job on its e-mail tools

12.06.2006
Microsoft Corp. last week brought out its first upgrades of several e-mail security products since acquiring their developer, Sybari Software Inc., last year.

The Antigen products are part of a continuing effort by Microsoft to expand its portfolio of security offerings for both corporate users and consumers. That effort has included several acquisitions in recent years, such as antivirus software makers GeCAD Software and Giant Company Software Inc., ID management vendor Alacris Inc., and SSL virtual private network vendor Whale Communications Inc.

Despite those efforts, some users say they still need to be convinced that Microsoft can be a strong supplier of security tools.

"I definitely want to see one or two versions of their products come out" before implementing them, Alex Schjelde, manager of information security at CenturyTel Inc. in Monroe, La., said at Gartner Inc.'s IT Security Summit in Washington last week. "I don't think I'm prepared to be among the first ones to try them out."

Sven Doersam, desktop security lead at Johns Hopkins University, said at the Gartner conference that he plans to evaluate the tools after other sites gain experience with them. "We are going to wait and see" how the products evolve before deciding whether to implement them, he said.

The updated products unveiled last week include Antigen for Exchange, Antigen for SMTP Gateways, Antigen Spam Manager, Antigen Enterprise Manager and the Antigen Messaging Security Suite, which combines antivirus, antispam and content filtering for Exchange Server 2003 and Exchange 2000 e-mail servers and SMTP gateways.

More than 20,000 copies of scaled-down beta versions of the new products have been downloaded from Microsoft's Web site over the past year, the company said.

The final version of each of the new packages will be available through volume licensing programs starting July 1, Microsoft said.

Antigen for Exchange starts at US$10.50 per user annually for subscriptions of 250 users or fewer, and subscriptions for the Messaging Security suite start at $14.50 per user for similar volumes, Microsoft said.

A key feature of the Antigen antivirus products is support for multiple scanning engines from vendors such as Sophos PLC, Norman Data Defense Systems Inc. and CA Inc. to help users detect viruses, spam and other malware, said Joe Licari, director of product management at Microsoft. The latest Microsoft tools also include a scanning engine, he noted.

Dan Blum, an analyst at Burton Group in Midvale, Utah, said the use of multiple engines at the server or gateway level could prove interesting to enterprise customers.

"However, supporting third-party collaboration and communication products, such as Notes [and] Domino, is not a priority for Microsoft," he said.

"Other vendors will still have an edge when they provide more comprehensive coverage for enterprises with heterogeneous messaging, collaboration and communication environments."