Organisations want to increase their IT investments to improve their patient satisfaction quotient and will thus pour their money into products that help them to achieve this goal.
These findings are evident in a recent survey conducted by IDC Health Insights -Asia/Pacific (Excluding Japan) Healthcare IT Trends 2012 - 2013.
Healthcare executives see security as a key technology objective due to the increase in both clinical mobility and mobile health. Multiple points of data access have resulted in an increase of security breaches and thus health executives are paying more attention to security now.
"The smart healthcare organisation will leverage the mobile revolution running through the region and invest in both clinical mobility and mobile health for better clinical outcomes and patient satisfaction," said Sash Mukherjee, senior market analyst, IDC Health Insights Asia/Pacific.
The report indicates limited uptake of mobility solutions in the region despite the fact that investments in telecommunications, networking and mobile devices are expected to increase over the next 12 months globally.
Findings of this survey are based on the interviews of 310 healthcare organisations across the region. The survey aimed to explore the sentiments and adoption plans for horizontal and industry-specific IT solutions.
Ninety-one percent of the organisations surveyed have invested in healthcare industry-specific solutions and 97.4 percent indicated an increase in budget for industry-specific solutions.
This report also shows that investments in desktops and notebooks and servers remain on top of the list; and about 50 percent of the organisations are currently outsourcing IT functions.
Application management is the most commonly outsourced IT function, according to the report.
"Patient satisfaction is the key business goal for healthcare organisations today," said Mukherjee. "With patients becoming more enlightened as well as demanding, it is imperative for healthcare organisations to come across as responsive and communicative when dealing with them, whether they are within or outside the hospital walls, especially with the emergence of the concept of patient-centric care."