Computerworld UK over the deal back in July.

Serco will be managing all customer interactions with AEGON, from initial underwriting to claims management, through a combination of its cloud, internet telephony, and CRM capabilities.

It will be responsible for the administration of approximately 500,000 current and closed book policies in total.

"Our new partnership with Serco will add further impetus to our developing and highly successful protection business," adds Adrian Grace, UK CEO of AEGON.

"We're absolutely determined to deliver first-class customer service and to maximise our operational efficiency as we move forward with our progressive development plans for the UK business."