At this point, I'm not sure Adobe can win the after so many security flaws. However, at least this time Adobe seems to be working on an emergency patch rather than suggesting its users wait for the next quarterly update--making its clients a priority rather than an afterthought.

Still, perhaps Adobe should look more to security consultants like Miller who aren't entrenched in the company. While I'm sure its workers are competent and hardworking, businesses can suffer from groupthink, whereby people conform to group values and ethics, and are less willing to offer critiques or alternatives.

However, Adobe's immediate fix to this problem is to provide essential customer service. Let's hope there are fewer security flaws because of it, and that Adobe continues to show how much it values its customers, with proactive and comprehensive protection against malware.

For business owners who want to expel Adobe Reader altogether, there are several free PDF readers on the market without as many security issues, including or .

As for the perils associated with Adobe's Flash, IT managers can block Flash on Firefox and Google Chrome browsers, and make sure the company has Web-filtering software than can block known malicious Websites.