Premium-Inhalt. We hear all the time that knowledge is power. In our industry we use this mantra as a justification for all sorts of investment, particularly investments in business intelligence. But is knowledge really power?Let's consider this. In our house we have one rule (thanks to my sister, from whom we lifted this rule). That rule is "everyone deserves love and respect no matter how I feel now". I love this rule because if you use this as your filter for everything that you do it is very difficult to go wrong.Much of my and my wife's teachings to the children in our house (both our own and others that join us from time to time) is based on reinforcing this one rule and what it means. The result is everyone in our house knows this rule, no matter how long they have been with us.Translating this knowledge into action however is problematic. I have come to the conclusion that although we know what love and respect are intellectually, we are not skilled at the behaviours that demonstrate love and respect. Aligned with this is that historically we, like most parents, are drawn to deal with "bad" behaviour rather than reinforcing the behaviour we want.Recently we have changed our approach by adding two tools to our parenting tool kit. Firstly, we have been very explicit about what behaviours demonstrate love and respect (for example, "when I am at school I will do what the teacher asks first time, without complaining") and secondly when we get "bad" behaviour (they are kids after all) we identify it, identify what behaviour would show love and respect and practice the behaviour we want.The results have been fantastic and we are progressively getting more of the behaviour we want and consequently less of the behaviour we do not want. We are beginning to get real power as we close the gap between knowledge and action by focusing on what we want and practicing those behaviours.This knowledge action gap occurs everywhere. It impacts all areas of our lives not just personal and family issues. For example, I recently have become involved with the group.The objective of the group is to raise the bar on IT delivery in New Zealand. As the group began to discuss the issues and potential solutions to "getting IT right" it became apparent to me that the issue we face is that we do not consistently do what we know we should do. As an industry we have plenty of tools and knowledge freely available, but we lack consistent focused action. For example, we all know about the ITIL framework but do we use its guidance consistently? What about project management methods? What about IT governance? I could go on and on. The knowledge is there but we do not use it or at least we do not use it effectively, often focusing on the form of the tools and methods, rather than the intent and behaviour that is required to be successful. Also we tend to focus our management efforts on fixing wrong behaviour rather than supporting and practicing the behaviour we want. My conclusion from this is that if we want to improve the results we are getting for our team or as an industry we would be well served to be:1) Be explicit about what behaviours we want. 2) Practice these behaviours so we are good at them and they come more naturally. 3) Reward and encourage these behaviours when we see them. Knowledge is not power, knowledge is potential power. Action, preferably well researched, explicit, and focused action, is power.I know this all sounds like common sense but as the old saying goes, common sense is not common practice and it's not about knowing what to do, it's about doing what you know!
Premium-Inhalt. This summer I embarked on my annual vacation with my wife and daughter. As usual, we spent a day packing the ever-present SUV with what looked like three months' worth of supplies and headed to a favorite island of ours for a week of relaxation.
Premium-Inhalt. Hello and congratulations on completing your six-month new-employee probationary period. We'd like to take this opportunity to answer some of your questions and respond to some of your suggestions from the employee survey.
Premium-Inhalt. Research In Motion confirmed on Friday that it has agreed to acquire NewBay Software, a provider of software to help mobile operators and device makers deliver content and services.
Premium-Inhalt. Countries need to take steps to upgrade critical infrastructure for protection from attacks by cybercombatants or rival countries conducting cyberwarfare, security experts said at a panel discussion this week.
Premium-Inhalt. A couple of years ago, I took an Introduction to Software Development class, in which we covered Unix and used Vim to write a few simple programs. I didn't really get the point of Vim at the time; I simply thought that it was the only way to edit files in the Terminal. But after looking back and spending some more time with it, I can understand why there are so many die-hard Vim fans out there.
Premium-Inhalt. Sprint has had a painful run over the past few years, with poor financial performance and high subscriber attrition. But things appear to be looking up for the country's (distant) third-place wireless carrier.
Premium-Inhalt. Committing cybercrime these days is as easy as building a fantasy football team, FBI and Secret Service agents said on Friday.
Premium-Inhalt. It's been a strange couple of days for all of us on the Apple beat. On Wednesday afternoon, I was in the midst of writing a Remains of the Day that begged bloggers to write about anything than iPhone 4S nitpicks when I heard the news. Be careful what you wish for, I suppose.
Premium-Inhalt. The computers used to control Predator and Raptor drones used in Afghanistan and other war zones have been reportedly infected by a virus that captures the keystrokes of the pilots operating the unmanned aircraft.
Premium-Inhalt. Prosecutors call it the biggest identity theft bust in U.S. history. On Friday, 111 bank tellers, retail workers, waiters and alleged criminals were charged with running a credit-card-stealing organization that stole more than US$13 million in less than a year-and-a-half.
Premium-Inhalt. Shares of Sprint Nextel and Clearwire plummeted on Friday after Sprint laid out plans to build its own LTE network, leaving the ailing Clearwire alone to fund and build LTE itself.
Premium-Inhalt. Scott McNealy has never been shy about sharing his opinions; now he wants everyone else to do the same.
Premium-Inhalt. Legal experts and law enforcement agents say new and updated laws are required to protect user privacy while allowing law enforcement to catch cybercriminals.
Premium-Inhalt. Fibre optic internet access is set to bypass digital subscriber line (DSL) in 2015 if the NBN Co continues its fibre to the home (FTTH) rollout across Australia but this is dependent on the Labor government staying in power, according to analyst firm Telsyte.
Premium-Inhalt. Managers of companies about to go under often may be thought of as keen on pumping up earnings before dumping their own shares. But recent research shows that these managers have a strong incentive to forgo pump-and-dump personal profits, and instead to distance themselves legally from the consequences of default.
Premium-Inhalt. Many of my colleagues have written beautiful tributes to the life and legacy of Steve Jobs. As I wrote in , his absence will be felt. Rather than repeating myself, and piling on with another eulogy, I'd like to turn to current that lies before him.
Premium-Inhalt. Economic pressures on companies to cut spending aren't impacting information technology outlays severely, according to a new survey that shows half of U.S. companies planning to boost IT spending in 2012. Indeed, more than half of those indicate they are aiming for a 5% or more increase.
Premium-Inhalt. A by Stanford University professor Jonathan Koomey pegs growth in energy use among U.S. data centers at 36 percent from 2005 to 2010 - which is slower than some had predicted but nonetheless significant.
Premium-Inhalt. Two days ago, we asked both business managers and IT managers about how much they had unified their various communications services. Based on the , very few have integrated some combination of voice, fax, email, video conferencing or instant messaging services.
Premium-Inhalt. Ray Barnholt, former GamePro Staffer, creator of (no relation to ), and chronicler of all things Game Center on , gets to add a new feather to his cap: being featured on a Japanese TV show.
Premium-Inhalt. When Apple launches iOS 5 next week, iPhone and iPad users will get a bunch of features that , including notifications, wireless syncing, and PC-free operation.
Premium-Inhalt. The iPhone 4S, Apple’s latest smartphone offering, at around 12:40 a.m. PT Friday, after a where the company’s online store displayed the “be back soon” graphic. The websites for AT&T, Verizon, and Sprint, the three U.S. carriers that offer the iPhone, began taking orders around the same time. However, for those who stayed up late—or in the case of some people on the east coast, woke up early—to try to be the first to get their orders in, the process wasn’t always a smooth one.
Premium-Inhalt. A Hewlett-Packard senior fellow this week told attendees at the 2011 in Seville that his company will have a new non-volatile memory chip ready to replace NAND flash and solid state drives (SSD) within 18 months.
Premium-Inhalt. Data-mining programs at the U.S. Department of Homeland Security are not fully reviewed by the agency for their effectiveness and, in some cases, for their compliance with privacy protection mandates, according to a report from the U.S. Government Accountability Office.
Premium-Inhalt. Steve Jobs and I had exactly this in common—we grew up in the San Francisco Bay Area and belonged to The Generation That Simply Will Not Shut Up And Step Aside. Like me—I’m a year younger than Jobs—he was too young to be part of the goings on around the Haight or to attend shows at the Family Dog or Fillmore, but the influence of the ’60s was unavoidable.
Premium-Inhalt. Antitrust regulators in the European Union today approved Microsoft's $8.5 billion acquisition of Skype, the online telephone and chat giant.
Premium-Inhalt. Raise your hand if this sounds familiar: You bought a netbook a couple years back, thinking it would be your go-to travel PC, but quickly became dissatisfied with its sluggish performance--and stuck it in a closet.
Premium-Inhalt. Steve Jobs' death raised question about directions in technology this week while worries about the economy continue to put downward pressure on tech stocks, but for much of the industry it's been business as usual, especially for mergers and acquisitions.
Premium-Inhalt. Imation, a vendor of removable storage medium that includes hard disk drives and magnetic tape, today announced its first network-attached storage appliance aimed at offloading data from primary storage to near-line disk backup and remote disk archives.
Premium-Inhalt. President Obama Friday issued an executive order aimed at better securing data stored by federal agencies.
Premium-Inhalt. Traffic hit near-record levels on Twitter Wednesday after news spread of Apple co-founder Steve Jobs' death.
Premium-Inhalt. No. Your calendar is correct and you didn't accidentally sleep for a month. The World Series hasn't started, and it's not even Halloween yet, and here we are talking about the 2011 holiday shopping season. Too soon?