Immer mehr Kunden bevorzugen beim Einkaufen in Online-Shops die Möglichkeit des Live-Chats mit spezialisierten Angestellten. Zu diesem Schluss kommt eine aktuelle Erhebung des On-Demand-CRM-Lösungsanbieters RightNow Technologies. In Deutschland wünschen bereits 13,4 Prozent der Kunden direkt und unmittelbaren Kontakt zu einem Service-Mitarbeiter. Den Fachleuten nach besteht somit noch großes Aufholpotenzial. …mehr
Bisher gibt es nur wilde Gerüchte über das iPhone 5 von Apple. Sicher ist, dass es kommt. Aber niemand weiß, wie es aussieht. Dennoch behaupten einige Blogs jetzt, ein App-Anbieter hätte erste Fotos vom neuen iPhone veröffentlicht. Es könnte sich dabei allerdings auch nur um eine schlechte Foto-Retusche handeln. …mehr
Intels Xeon-5600-Serie für Server mit zwei Sockeln überzeugt mit hoher Performance, besonders die Topmodelle. Doch wenn es um geringen Energiebedarf und hohe Effizienz geht, sind AMDs Opteron-4100-CPUs eine lohnende Alternative. Wir testen, ob Intels Stromsparmodell Xeon L5630 mit 40 Watt TDP gegen AMDs 32-Watt-Hexa-Core-Prozessor punktet. …mehr
Jede Woche gibt es die COMPUTERWOCHE frisch auf das iPad - angereichert mit Links, Bildern und Videos. …mehr
Experten schätzen die Bewertung des Social Network auf 100 Milliarden Dollar ein. …mehr
Microsoft drängt Nutzer von Windows Mobile zum Wechsel auf Windows Phone 7. Die Website von Marketplace for Mobile und der Dienst My Phone werden eingestellt. …mehr
Wegen mangelnder Unterstützung der Prozessorplattform Itanium zerrt Hewlett-Packard den Rivalen vor den Kadi. …mehr
Noch in diesem Sommer soll ein Refresh von Itil V3 veröffentlicht werden. Höchste Zeit, ein paar Irrtümer aufzuklären, die dem Einsatz der jüngsten Version in vielen Unternehmen entgegenstehen. …mehr
Die jüngsten Hacker-Angriffe auf Lockheed Martin, die Citibank und den IWF haben gezeigt, dass die Cyber-Attacken eine neue Qualität erreicht haben. Auch unter CW-Lesern rückt das Thema IT-Sicherheit damit noch mehr in den Fokus. …mehr
=------------------------------------------------------------------------------- Hinweisbekanntmachung für Finanzberichte übermittelt durch euro adhoc mit dem Ziel einer europaweiten Verbreitung. Für den Inhalt ist der Emittent verantwortlich. =------------------------------------------------------------------------------- Hiermit gibt die ATB Austria Antriebstechnik AG bekannt, dass folgende Finanzberichte veröffentlicht werden: Bericht: Zwischenmitteilung Deutsch: Veröffentlichungsdatum: 17.06.2011 Veröffentlichungsort : http://www.atb-motors.com Ende der Mitteilung euro adhoc =------------------------------------------------------------------------------- …mehr
Zahlungsausfälle sind für ein Viertel der deutschen Online-Händler Existenz bedrohend. Das ist ein Ergebnis der aktuellen e-Kix-Befragung des E-Commerce-Center Handel ECC. Fast die Hälfte (45,1 Prozent der Befragten) bietet deswegen Zahlungsarten wie Rechnung oder Lastschrift gar nicht erst an. …mehr
Premium-Inhalt. Dell has filled the last big hole in its virtualization stack through a partnership with Netuitive, which makes analytics software for managing virtual infrastructure, Netuitive and industry analysts have confirmed.
Premium-Inhalt. Hollywood may have against illegal file swappers in 2008, but the piracy lawsuits are still flying. Now teams of lawyers working for certain small businesses are going after illegal file swappers. These businesses, often referred to as "copyright trolls," are attempting to turn the into a profitable cottage industry.
Premium-Inhalt. The history of technological media is littered with platforms we no longer use. Often called "dead media," many of them actually live on in technologies that are widely used today, and can teach us much about how to design platforms for the future, according to New York University postdoctoral researcher Finn Brunton.
Premium-Inhalt. Debbie Crowell never ordered the iPhone, but thanks to a hacking group known as Lulzsec, she spent a good part of her Thursday morning trying to get US$712.00 in charges reversed after someone broke into her Amazon account and ordered it.
Premium-Inhalt. Research In Motion missed analysts' lowered revenue forecasts for its fiscal first quarter and said its outlook for the second quarter was lower than expected, as it reported its first-quarter results Thursday.
Premium-Inhalt. Apple's iconic iPad reports for work in all sorts of strange places, from archaeological digs in Pompeii to movie sets in Hollywood to cockpits in the sky.
Premium-Inhalt. Huawei Technologies has rejected a charge by the head of the U.S. Export-Import Bank that it has an unfair advantage over rivals because of help from the Chinese government.
Premium-Inhalt. Nearly 80 percent of U.S. consumers either aren't interested in features that allow them to make payments with their smartphones, or haven't heard of the technology, according to a new online study by , a consumer electronics review and shopping site.
Premium-Inhalt. For a good year now, we've been hearing about devices that would give the iPad a real run for its money, only to find the claims hollow. The closest contender thus far has been the , but it suffered too many shortcomings to give Steve Jobs cause to sweat. Now, however, the iPad has its first credible alternative: Samsung's Galaxy Tab 10.1, a stellar improvement over Samsung's first effort, the .
Premium-Inhalt. An Indian man has been charged with breaking into a company's Internet domain name registration account as part of a US$1 million extortion attempt.
Premium-Inhalt. The end of E3 2011 may also mark the beginning of the end of this generation of consoles.
Premium-Inhalt. This week has seen a number of incidents related to hacking and the unauthorized access of information. In some cases, personal information has been compromised, in others, system administrators were able to take their networks down before anything was badly damaged. Following the recent PSN hack, which brought down Sony's systems for over a month and put many users' payment information and personal details at risk, the public eye is very much on hacker activity -- so here's a summary of what's been going on this week.
Premium-Inhalt. Spotify is likely to launch in the U.S. within a matter of weeks--if statements from a company executive are to be believed.
Premium-Inhalt. is a free, simple-to-use, feature-rich video editor for Linux. The brainchild of programmer Jonathan Thomas, OpenShot has garnered a large and enthusiastic following for many reasons, one being Thomas's responsiveness to user feedback. To quickly see the best uses of OpenShot, check out the beautifully created music videos of Verity and Gersom de Koning-Tan, from the Netherlands. Several of their videos have had more than one thousand video views. These videos have much going for them, not least their musicality and playfulness.
Premium-Inhalt. Once again, Facebook has messed with users' privacy in the name of a new feature.
Premium-Inhalt. Some hassles arise from your PC, and some you solve with your PC. This one falls in the latter category.
Premium-Inhalt. Concerns about the slowing economic recovery and European debt problems continue to weigh on U.S. stock markets, and tech companies are not immune from the general erosion of confidence.
Premium-Inhalt. Purveyors of cloud storage services may be doing their customers, or themselves, a disservice by relying on imprecise metrics for billing, argued a researcher at a Usenix conference.
Premium-Inhalt. John Lennon wanted us to imagine a world with no countries; when the European Union started happening in earnest, one of the first things they did was create the Euro. Having a common currency is a great way to bring down geographical barriers and create a shared economy. And with audacity that feels like it's drawn straight out of one of William Gibson's cyberpunk novels, that's what (free) sets out to do.
Premium-Inhalt. At a time when cloud computing services for productivity tools are gaining steam, you would think that desktop software like Office 2010 would be on a downslide.
Premium-Inhalt. If you are about to start considering a virtual desktop infrastructure (VDI) project, be advised: You need to really understand what your storage costs will be up front. Unexpectedly high storage costs have delayed or derailed VDI projects more than any other single issue. To avoid that problem, and accurately understand the ROI value of your project before you begin, make sure you understand the implications of these three storage issues:
Premium-Inhalt. International Business Machines--that's IBM to you and me--reached an impressive milestone this week: The company turned . That longevity is impressive, but many American companies have become institutions. Ford Motors is almost 110 years old, US Steel is also at the 110 year mark, and Sears, Roebuck and Co. is 125 years old this year!
Premium-Inhalt. Until recently, it was a commonly held belief in the mainstream computing world that Macs are more secure than Windows PCs are.
Premium-Inhalt. If you're a player of Codemasters' excellent multi-discipline racer on the PC or the PS3, you may have been confronted with an error message when trying to sign into multiplayer recently. Here's an from Ian Webster, community manager over at the Codies.
Premium-Inhalt. Valve has announced that the Razer Hydra motion-sensing controller is now available to customers in the United States. Not only that, but it comes with a copy of and its new Sixense Motion Pack DLC, which includes 10 new single-player maps for Portal 2 which can only be solved using the motion controller.
Premium-Inhalt. Speaking with earlier, id Software's John Carmack claimed there are "strong factions" within his team that would like to create another game in the long-running first-person shooter series.
Premium-Inhalt. Well, E3 is pretty much done and dusted here at GamePro; but there's still plenty to discuss in terms of the RPGs of E3 2011. So Ray, Justin, and I all sat to discuss games like Final Fantasy XIII-2 and ; and pressing questions like, "Where the heck are Last Story and Xenoblade?"
Premium-Inhalt. Having given iOS users a way to via its app, iOS developer Bitsmedia is now turning its attention to music.
Premium-Inhalt. If you're using an external drive to add Blu-ray to your PC, Plextor's PX-LB950UE opens up some new possibilities. Playing Blu-ray movies via USB 2.0 is doable, but just barely (features such as fast forward and rewind don't respond as they should, and heavy activity on the bus can interrupt playback). By contrast, the $240 PX-LB950UE--which has both USB 3.0 and eSATA ports--has the throughput to make watching Blu-ray the responsive experience you get from an internal Blu-ray drive.
Premium-Inhalt. Hacker collective or, as they put it, "those evil bastards from Twitter" LulzSec has issued an official statement attempting to explain its actions. You can read it .
Premium-Inhalt. So long as there's been an App Store, there's been for your iPhone. The iPad has been another story--Facebook hasn't produced a native app for Apple's tablet, leaving that need for third-party developers to fill.
Premium-Inhalt. HP launched on Friday an industry-first Wi-Fi mouse for laptop users that may eliminate the frustrations often encountered with other wireless mice and Bluetooth mice. If you don't want to give up a valuable USB port for the mouse dongle or find Bluetooth a bit of a pain to set up (and reconnect), the $50 mouse may be worth the investment to you.
Premium-Inhalt. A model of the Internet where the Pentagon can practice games -- complete with software that mimics human behavior under varying military threat levels -- is due to be up and running by this time next year, according to a published report.
Premium-Inhalt. Get your sketching fingers and styluses ready. —creator of the Bamboo Stylus, and famous for its line of pressure-sensitive tablets—has introduced its very first app for the iPad, .
Premium-Inhalt. Here we are again with news that hackers have struck at a games publisher. This time it's Sega's turn to be hit, with the Sega Pass forums' database being accessed by unathorized intruders.
Premium-Inhalt. Only 21% of U.S. consumers say they want to buy a smartphone equipped with a Near-Field Communication chip for mobile payments, according to a survey.