Die Schweizer Business Systems Integration AG (BSI) stellt eine neue Contact-Center-Erweiterung für seine CRM-Lösung vor. Mit Hilfe eines neuen Workflow-Managements können dabei Kundenanfragen als Geschäftsvorfälle betrachtet und über Abteilungsgrenzen hinweg abgearbeitet werden. …mehr
SAP bietet eine Reihe von spezifischen Industry Solutions an. Diese sollen spezifische branchenabhängige Prozesse unterstützen und somit Customizinganstrengungen oder Zusatzprogrammierungen minimieren. In einer Studie hat RAAD herausgefunden, wie populär SAPs Industry Solutions wirklich sind. …mehr
Anwender finden sich bei der Einführung eines elektronischen Archivs schnell in einem Wust angeblicher Gesetzesanforderungen wieder, die bei der Auswahl, Einrichtung und im Betrieb der Lösung zu berücksichtigen sind. Dabei ist die Rechtslage in Deutschland häufig klarer und weniger restriktiv als vermutet. …mehr
Die Capstor GmbH veröffentlicht mit "Capstor Backup" eine neue Online-Backup-Lösung für mittelständische Firmen. Wichtige Daten werden bereits lokal auf dem Rechner des Kunden mit 128-Bit AES verschlüsselt und über SSL auf zwei geografisch voneinander getrennte Capstor Server übertragen sowie gespiegelt. …mehr
EMC hat vor Kurzem die ersten kommerziell verfügbaren FCoE (Fibre-Channel over Ethernet) Converged Network Adapter (CNA) des Herstellers QLogic als "E-Lab Tested" zertifiziert. Die CNAs sollen in Verbindung mit FCoE-Switches von EMC die Zusammenführung von Daten- und Storage-Netzwwerken ermöglichen. …mehr
Premium-Inhalt. A Singapore court has ruled against Taiwan's Mitac International in its bid to prevent operator Singapore Telecommunications (SingTel) from using the Mio brand.
Premium-Inhalt. Microsoft has come up with a faster, cheaper way to build its data centers over the next five years, and it says other companies could use its methods too.
Premium-Inhalt. Nanchang, the capital of China's eastern Jiangxi province, has required Internet cafe operators to replace pirated server software with licensed versions. Cafes that don't will lose their license to operate, but some are grumbling about the cost of installing legitimate software.
Premium-Inhalt. Digital game developer Electronic Arts (EA) announced its second move into Asia's online game market on Tuesday, by buying South Korean online game developer J2MSoft Inc.
Premium-Inhalt. The global cell phone handset market will contract next year as consumers hang on to their handsets longer amid tough economic times, market-research company iSuppli said Wednesday.
Premium-Inhalt. Nvidia officials on Tuesday reiterated the company's interest in the mini-laptop space but said it would wait for the market to mature before jumping in.
Premium-Inhalt. Tuesday gave its MSDN and TechNet subscribers access to the beta of Service Pack 2 for Windows Vista and Windows Server 2008 and will make the software available to the general public in two days.
Premium-Inhalt. Google Australia has released the nation's hottest search topics for 2008, with Olympic gold medalist and Facebook scandal queen Stephanie Rice, and US President-elect Barack Obama among our favourites.'
Premium-Inhalt. Google's feature has become a popular part of the company's suite of online tools. Monday, it became even more popular among Mac users thanks to support for the protocol--a way to store, access, and edit calendars online, and a protocol supported by Apple's iCal. Yes, this means that you can now use iCal to work with your Google-hosted calendars, editing and syncing events from one to the other, and even responding to invitations.
Premium-Inhalt. The Getty Images organization relies on the Internet to distribute increasingly large media files and needed a non-intrusive way to speed up the transfers so end users didn't wait for them any longer than they had to.
Premium-Inhalt. The White House has rejected a plan by the U.S. Federal Communications Commission to require eight hours of backup power on every cell-phone tower in the country.
Premium-Inhalt. Starting on Thursday, anyone can download the Service Pack 2 beta for Windows Vista and Windows Server 2008, Microsoft said on Tuesday.
Premium-Inhalt. In a challenging holiday shopping season when the economy has shoppers spooked, the Web stores of some large retailers buckled under heavy traffic, probably costing the companies sales.
Premium-Inhalt. Design solutions firm Adobe Systems has called for more Malaysian entries to its ninth annual Adobe Design Achievement Awards (ADAA).
Premium-Inhalt. YTL e-Solutions (YTLE), a subsidiary of Malaysian conglomerate YTL Corporation, has entered a strategic collaboration with Cisco Services Malaysia (Cisco) to establish its WiMAX core network throughout Peninsular Malaysia.
Premium-Inhalt. The Asia Pacific Network Information Centre (APNIC) is looking to promote its resource certification project, which establishes a common infrastructure that routes information between trusted Internet resources, to service providers and telcos in the region.
Premium-Inhalt. China banking behemoth Industrial and Commercial Bank of China (ICBC) has implemented Summit FT, a treasury and capital markets system from software vendor Misys for handling its structured products business.
Premium-Inhalt. Half of Asia Pacific enterprises are shifting away from on-premises software to Software-as-a-Service (SaaS), according to new research by Gartner.
Premium-Inhalt. Virtualisation specialist VMware has released its virtual desktop manager VMware View 3, which it claims can help solve the 'desktop dilemma'.
Premium-Inhalt. Asia Pacific (AP) CEOs urgently need to become more proactive and open to engaging their staff, in order to develop the next generation of leaders.
Premium-Inhalt. As a glance at the would indicate, the Mac market had a great 2008. Reliable hardware suppliers like , , , and , as well as a crowded field of Mac developers large and small, gave us a huge assortment of new products to sort through when it came time to bestow our annual awards for the top Mac products of the past year.
Premium-Inhalt. Luxury retailer Duty Free Shop (DFS) Group has recently adopted Business Intelligence to enhance their reporting and analysis in the company.
Premium-Inhalt. Visa and India-based Yalamanchili, a leading payments processor software vendor, have formed a joint venture called Visa Processing Service.
Premium-Inhalt. has upgraded its link-balancing gear so it can make communications faster and more reliable between sites that have .
Premium-Inhalt. Every three years something special happens--and I'm not talking about a new Harry Potter movie. The U.S. Librarian of Congress is required to issue exemptions to the anti-circumvention clause of the Digital Millennium Copyright Act, the law that makes it a crime to work around encryption or Digital Rights Management protecting copyrighted materials. This year, among the exemptions proposed by the public is (PDF link) via a process called jailbreaking, in order to install third-party applications available from sources other than Apple's App Store.
Premium-Inhalt. A networking problem made Yahoo's Web site unreachable for many users on Wednesday.
Premium-Inhalt. Tumbling demand could affect PC makers next year, leading to industry consolidation, IDC said on Wednesday.
Premium-Inhalt. Smartphone maker HTC said on Wednesday that it bought San Francisco design firm One & Co. for an undisclosed sum.
Premium-Inhalt. Reader Thom Gifford has lost faith in a utility and would like to bid it a not-so-fond adieu. He writes:
Premium-Inhalt. Gartner's 27th annual is producing no shortage of research related to energy consumption, virtualization, cloud computing and other hot enterprise topics. Here are some of the most interesting numbers revealed by Gartner research and polls of conference attendees.