According Chris Cabrera, founder and CEO, the Incent online application feature called Planned Document Approval is the first of its kind to automate the task of sending out a company's annual incentive documentation which typically explains how its compensation package works to its sales force.

"I've been in this space [CRM] for eight years and it has never been done, that's the reason we have a patent pending," said Cabrera.

For most companies the lengthy document must be sent via U.S. Mail with a signed form sent back by the sales person attesting to the fact that it has been read and understood.

The new solution puts the document online and accepts an electronic signature.

IT involvement is minimal or non-existent said Cabrera and can be accessed via Xactly's hosted service or as part of the Salesforce.com AppExchange. Salesforce.com customers will be able to click on an icon which connects the Salesforce APIs to the Xactly solution.