VMware causes second outage while recovering from first

02.05.2011
VMware's attempt to recover from an outage in its brand-new service inadvertently caused a second outage the next day, the company said.

VMware's new Cloud Foundry service -- which is still in beta -- suffered downtime over the course of two days last week, not long after the more highly publicized .

Cloud Foundry, a platform-as-a-service offering for developers to build and host Web , was and suffered "service interruptions" on April 25 and April 26.

STORM CLOUDS:

The first downtime incident was caused by a power outage in the supply for a storage cabinet. Applications remained online but developers weren't able to perform basic tasks, like logging in or creating new applications. The outage lasted nearly 10 hours and was fixed by the afternoon.

But the next day, VMware officials accidentally caused a second outage while developing an early detection plan to prevent the kind of problem that hit the service the previous day.