The update will also add a remote diagnostics application to the 4G LTE-ready smartphone that will allow Verizon's customer care techs to, with a customer's approval, remotely view the device for troubleshooting, device training and app demonstrations, .

Verizon explained in an that users will be notified on the smartphone when the update is ready. From there, users can tap "install now" and download the 85 MB update. The download process can can take up to four minutes, Verizon said.

The update is not available for manual download, a Verizon spokesman said.

In an email, Verizon said only that the update would arrive "soon."

Verizon's online community of customers have discussed a variety of going back to July 2011.