Vendors launch unified communications package for SMEs

13.02.2009
Aiming to deliver a unified communications (UC) service that is affordable for small and medium enterprises (SMEs), Cisco Philippines and Infocom Technologies Inc. have partnered to provide the "first-ever" managed UC solution service in the Philippines.

Dubbed as "Office-in-a-Box," the package includes outbound VolP (Voice over IP), high-speed Internet (DSL), SIP (Session Initiated Protocol)-based IP-PBX (IP-based private branch exchange, which is the brains of a telephony system), e-mail hosting, Web hosting, video conferencing, firewall and anti-virus.

"We took advantage of industry-leading and proven unified communications technology from Cisco to create the first managed solution with flexible payment schemes," said Edgardo Bautista, president and CEO of Infocom, a wholly-owned subsidiary of ePLDT. It is a former Internet service provider that recently turned into an Internet Solutions Provider.

Stephen "Tep" Misa, newly-appointed country manager of Cisco Systems Philippines, said the company is aggressively marketing the technology being part of the US$100 million investment project of Cisco for SMEs worldwide.

"The No. 1 priority for SME owners is growing their companies, not becoming technology experts," Misa said. "This solution offering from Infocom takes away all the headache and upfront costs of acquiring next-generation technologies and enables them to focus on their business."

And as an added solution in taking away the IT hurdles for SMEs, Infocom included in its service package an assigned IT specialist who will provide up to four hours of on-site support per week.