Shark Tank: Wrong? What's that?

17.01.2006
Pilot fish gets call from enraged manager who's trying to give a presentation and print out copies at the same time -- and nothing's working. "We rushed to the conference room to find that he had plugged both ends of multiple network cables into the small network switch on the conference table, thereby creating a loop and tying up the segment for all," says fish. "After describing the situation, fixing it and letting him know what would happen if he did this, he stated the following: 'I did it to help speed up the network. You guys should have something that detects this anyway.' We said 'You're welcome' and awaited his next boneheaded move."

Whatever works

Military base has its first network-threat exercise requiring all PCs to be shut down, reports a pilot fish who's seen this all before at another base. As usual, when the exercise is over, the commander in charge of the base's networks calls the network control center with instructions to send out an e-mail telling users they can turn their PCs back on. "A secretary politely informed him that those of us with our computers turned off won't get the message," says fish. "Without missing a beat, he told the control center to issue the announcement over the public address system, too."

Define 'good'

Factory uses these aging printers to print labels for cases or products. But they keep breaking down, says a pilot fish on the scene. "Parts are very expensive and hard to find," fish says. "Every time, IT manager suggests replacing the very old and worn-out printers. The plant manager always agrees and sends request up to the company general manager, who says, 'No, keep fixing them.'?" And what does the GM say when he's shown that the replacement cost is less than the annual repair cost? "As long as we can keep fixing them, we will. No sense in disposing of good equipment."

Back into the swing of things