That's not necessarily the best idea, fish tells user. If you tell me what you're trying to create, I can probably teach you how to do it. In fact, if you tell me where the database is, I can probably whip up some samples for you to work with.

Turns out the problem is eliminating duplicate records from a large table. But user refuses to tell fish the location of the database.

Pilot fish puts together a generic solution to the problem and sends it along to the user with a reminder that he'll happily solve the problem if the user tells him the location of the database.

And he finally gets a response:

"I ended up removing the duplicates by hand," grumbles user. "I paid Microsoft $35, which I'm trying to get back because their support stinks."