SAP revs up mobile application strategy

17.05.2011
SAP is giving its ongoing push into mobile applications an extra shove with a series of new products aimed at verticals such as utilities, energy, retail and manufacturing, the company announced Tuesday during the Sapphire Now conference in Orlando.

As was expected, the company also announced a version of the Sybase Unwired Platform for mobile application development and deployment, which it gained through last year's acquisition of Sybase. A new SDK (software development kit) for Unwired will be released in the next few months, according to a statement.

Among the new mobile applications is Field Service, a product aimed at technicians and other workers who are frequently away from a central location, servicing customers. The application will deliver these employees alerts about new assignments and provide mapping services, among other features.

A related product, EAM Work Order, gives technicians information about work orders, parts inventory and customer histories.

Another new product, Retail Execution, gives access to product lists and customer contact information, and allows employees to track and store information about visits to retail locations.

Roughly 20 mobile applications will be generally available in the next few months, according to SAP. Other areas tackled include human resources, supplier relationship management and customer relationship management.