Philippines' fall in global IT not a setback

26.04.2006
The Philippines' fall from a latest worldwide IT survey is not really a concern and Filipinos should even be inspired about it, according to a high-ranking BPO (business process outsourcing) trainer.

Mark Philip Galutera, director of training and development of the IT Group in the Philippines said he is not worried about the country sliding down from 67th to 70th place in the fifth World Economic Forum's Global Information Technology Report 2005-2006, 'since the report speaks only about IT, and the BPO industry is so much more than that.'

Galutera said the Philippines continues to advance in customer contact, animation, and medical transcription (MT), which he describes as high-potential industries in their own, and IT being only one segment.