New details emerge about Oracle's Social Network

20.10.2011
More specifics about Oracle's new Social Network software came to light on Thursday, following the product's debut at the OpenWorld conference earlier this month.

Oracle Social Network is part of the company's new Public Cloud lineup. It will serve as a high-profile competitor to the likes of rival Salesforce.com's Chatter as well as the array of speciality enterprise social-network vendors in the market.

OSN is "part of a much broader user engagement platform" powered by Oracle's WebCenter family of technologies, with the other pillars including Sites, Portals and Content, said Andy Kershaw, senior director of product management, during a webcast Thursday.

Companies are using collaboration tools today in a "very much siloed" manner, he said. For example, a conversation may begin in an instant-messaging program, but then one party to the discussion may later reply by e-mail and point someone to a document stored in yet another system.

"It's going to be tremendously difficult over time to understand how that decision was made or to share the decision-making process with others," he said.

OSN solves the problem by real-time communication, content sharing, integration with other business applications, activity streams and search tools, he said.