Integrating MDM into IT service management is key to operational efficiency in a mobile world

13.09.2012

Finally, from the financial point of view, the use of a unified system means the business will be able to consolidate all IT-related costs into one single expense. A single turnkey solution that addresses all of the department's needs also reduces the cost and time investment associated with managing and cross-referencing separate management dashboards, as well as dealing with multiple vendors. Additionally, when MDM capabilities are incorporated into a system that is already familiar to the user, there is no need to learn another new system.

The topic of MDM . While some maintain that MDM is alive and well, others question how MDM will keep up with evolving technology. A third argument is that, while traditional MDM is passé, integrated MDM solutions are thriving and more important than ever. However, the more crucial question the industry should be asking is how to get the most out of MDM and what steps need to be taken to build a more effective approach to MDM.

IT stands to benefit greatly from integrating MDM into their IT service management platforms. A holistic, integrated solution not only helps to eliminate redundancies; it also allows for better management of resources to run a more effective and efficient IT department.

SysAid Technologies is a global IT Service Management (ITSM) company. SysAid's software solutions are used by more than 100,000 organizations in 140 countries, spanning all industries and company sizes.

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