HP looks to expand call centers in Asia Pacific region

19.10.2006
Hewlett Packard (HP) is looking at expanding its network of call centers in Asia Pacific to support its strategy of going after the small and medium business market in the region.

HP currently operates call center support centers in three countries -- China, India and Malaysia (Kuala Lumpur). The one in Malaysia caters to mainly to Southeast Asian countries.

Adrian Koch, Asia Pacific senior vice president for HP's Personal Systems Group, said HP is looking at adding more locations in its call center network.