How to Clean Up Your Online Reputation

11.01.2011
If you own a small or medium business, a --is clearly key to your success.

The Internet can , so anything negative--especially if it appears high in search results--can have a drastically harmful effect on your company's success and reputation.

A potential customer who searches for your business online is a lot like a recruiter, trying to find the best company for the job.Among U.S. recruiters, 70 percent have rejected candidates based on their --and yet only 7 percent of Americans believe that their online reputation can affect their job search, according to a 2010 study by Microsoft and Cross-Tab Market Research.

Ignoring how your company appears in search results and on ratings Websites has arguably never been more perilous.

One significant figure in the recently altered relationship between businesses and search engines is Vitaly Borker, owner of retail eyewear Website DecorMyEyes.com, who told the in November that his unconventional search engine optimization ( worked like a charm: Borker harassed customers, directing them to vent on the Internet. His Website thus climbed higher in Google's search results, bolstered by the many links from established review Websites.

Google immediately reworked its code and buried DecorMyEyes along with other businesses it deemed "bad." Now that Google no longer rewards bad customer service with top spots in searches, it's a good time to can get more positive attention in legitimate ways.