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GoDaddy and its customers start recovery from massive service disruption

11.09.2012
GoDaddy, the largest registrar of Internet domains and host to some 5 million websites, starter to recover Monday afternoon from a service disruption that may have disabled countless websites across the Internet.

The disruption started at about 1 p.m. EDT. Service to the company's website was restored shortly at 5:50 p.m. EDT, according to the Washington Post.

GoDaddy customers who found their websites suddenly going black heard this greeting when they sought answers from the company:

"We're aware of an issue affecting several services, including email, our website, and some customer websites," the GoDaddy recording said. "We understand your frustration and we want you to know that our team is investigating the source of the issue and is working to resolve it as quickly as possible."

GoDaddy kept its customers posted on the progress it's making on full restoration of service through its .

Phone calls, emails and text messages from PCWorld asking for details on the outage went unanswered by GoDaddy. However, GoDaddy spokesperson Elizabeth Driscoll : "GoDaddy did experience some intermittent outages, and it impacted our site and some customer sites. We're working to restore all services. Some are already back online."