Computer theft may expose data on 180,000 patients

08.04.2005
Von Todd R.

A San Jose-based medical practice has notified about 180,000 current and former patients about the theft of their personal information contained on two computers stolen from its offices during a burglary March 28.

In an statement posted on its Web site Friday, San Jose Medical Group Management Inc. said the computers were stolen from a locked administrative office during the burglary, which is being investigated by local police. The computers contained names, addresses, confidential medical information and Social Security numbers of some 180,000 current and former patients, according to the health care provider.

A spokesman for the office couldn"t be reached for comment.

San Jose Medical Group has alerted each of the three major credit bureaus of the incident, according to the statement. No reports have been received that any of the patient information has been used for fraudulent purposes, according to the organization. Patients were notified to contact the Equifax Inc., Experian Information Solutions Inc. and TransUnion Corp. credit-reporting agencies to place fraud alerts on their accounts in case their information is used by unauthorized persons.

"San Jose Medical Group is committed to protecting the privacy and security of your personal and medical information," the organization said in its statement. "Unfortunately, it is difficult to fully protect against burglaries and thefts. As your health care provider, one of our top priorities is the protection of your personal information; this is something that we take very seriously. We apologize for any inconvenience or concern this incident has caused."

The incident is the latest in a recent string of data-theft cases, though the other recent cases were the result of electronic break-ins and not actual burglaries.

Last month, computer hackers broke into databases belonging to LexisNexis Group and stole personal information on at least 32,000 people, while in February, credit and personal information vendor ChoicePoint Inc. had to notify about 145,000 consumers that their personal information may have been stolen by thieves posing as legitimate business clients.

Also in February, Bank of America Corp. announced that computer tapes containing credit card records of U.S. senators and more than a million U.S. government employees were missing.

In another incident last month, Columbus, Ohio-based shoe store chain Retail Ventures Inc. said that credit card and purchase data of customers at 103 of its 175 DSW Shoe Warehouse stores was stolen and apparently used for fraudulent activity. The customer data was stolen over three months and was discovered early last month.