Mark Philip Galutera, director of training and development of the ICT Group in the Philippines said he is not worried about the country sliding down from 67th to 70th place in the fifth World Economic Forum's Global Information Technology Report 2005-2006, 'since the report speaks only about IT, and the BPO (business process outsourcing) industry is so much more than that.'

Galutera said the Philippines continues to advance in customer contact, animation, and medical transcription (MT), which he describes as high-potential industries in their own, and IT being only one segment.